Terms and Conditions

The following terms and conditions apply to the Bali Green Tour Site with the address https://baligreentour.com/ (the “Site”). By visiting or using this site, you hereby agree and accept the terms & conditions of this site. If you do not accept and agree to these terms & conditions, you are not allowed to further access the baligreentour.com site and are welcome to leave this site.

Tour Programs

The tour programs on our website will be organized in a private tour, small group, and focus on eco-tours, sightseeing tours, arts & cultures, and adventure tours.

How to Book

Our 24 hours phone service will assist you with information about the tour service. Reservation is a must to check the space availability. The last reservation can be accepted up to 48 hours before the tour departure date but is subject to space availability.

  1. Fill Up Booking: Complete The Booking Form to send your request
  2. Discussion: we answer all your questions regarding your tour inquiry
  3. Confirmation: we send the booking confirmation letter to you by email when all information final.
  4. Payments: you may pay upon arrival start the tour to our driver by cash
  5. Tour Vouchers can be printed or shown via smartphone to our officers at the designated meeting point.
  6.  Enjoy the amazing tour with Bali Green Tour

Privacy Policy:

  • Your reservation is secure. All personal data is encrypted and will be processed securely.
  • Bali Green Tour takes the privacy of your data very seriously only to process your booking.

Prices

  • The price listed on our website is quoted in US$.
  • This price is non-commissionable.
  • All prices mentioned on this website are net per person or booking. The total amount is the final amount that will be charged, including all taxes and service charges.
  • The prices on our website will be valid only if you make a booking with Bali Green Tour.
  • Prices are subject to change without prior notice due to currency fluctuations or other causes beyond our control.

Payment

  • The payment method is cash on arrival
  • Payment with other currencies will convert based on the daily exchange rate
  • For any reason, we collect payment via bank transfers as account below:
    • Bank Name : BANK RAKYAT INDONESIA brunch KUTA
    • Account Name : I KETUT JUNIARTA
    • Account Number : 098401003761506
    • Swift code : BRINIDJA

Cancellation Policy

  • Cancellations less than 2 days prior to the activity will be subject to a 100% full cancellation fee.
  • Some activities cannot be canceled and there are no refunds or refunds. Before making a payment, make sure you look at the cancellation policy for each activity you booked.

You will receive no refund:

  • If you give less than 2 days notice
  • If you miss the tour departure (e.g. sleeping late, unexpected illness or injury, etc.)
  • If you do not turn up
  • If we have to cancel the booking because of client unsuitability due to age, ill-health, poor fitness, inappropriate physical size, intoxication, etc.

Cancellation by third parties

  • Cancellation by third parties (Dishub/ASDP/Syahbandar) or third parties for technical, weather, and security reasons, all fees that have been received by us will be returned 100% for a maximum of 7 Business Days.
  • Bali Green Tour is not responsible for any costs and losses incurred as a result of this carried out by third parties.

Cancellation Due to Other Causes / Force Major

  • Bali Green Tour is not responsible for the cancellation of activities caused by riots, natural disasters, wars, demonstrations, road accidents, and participant delays caused by the participants themselves or other reasons.
  • All costs incurred by participants who come from out of town and costs outside the tour packages booked are not our responsibility.
  • Bali Green Tour has the right to suggest, prohibit, and report participants to the authorities if they carry out activities that have the potential or harm the natural environment at tourist sites or that are contrary to the Tourism Regulations.
  • For the safety of participants, Bali Green Tour reserves the right to determine and divert tourist destinations if natural conditions do not allow.
  • Bali Green Tour has the right to cancel tours at sea and replace them with land tours if sea conditions do not allow and vice versa.
  • Bali Green Tour has the right to refuse diving sessions or other things that require special skills to be carried out by participants who do not have, do not show certification, or who because of the participant’s health are deemed impossible.
  • These Terms and Conditions are binding and cannot be changed/cancelled for any reason.
  • Participants who have booked a tour package are deemed to have read and agreed to these terms.

Insurance

To avoid risks during the tour, participants must have insurance that covers: medical, surgical, dental costs, additional costs, baggage, loss of money, personal accident, and personal liability.


Privacy Policy for Bali Green Tour

At Bali Green Tour, accessible from https://baligreentour.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Bali Green Tour and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Bali Green Tour. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log Files

Bali Green Tour follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Bali Green Tour.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Bali Green Tour, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Bali Green Tour has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Bali Green Tour’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Bali Green Tour does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.